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Privacy Policy

Who we are

Our website address is http://13.54.99.187.

What personal data we collect and why we collect it

We will need to collect your personal information as a contractual necessity to complete any orders that you place with us. We also have to comply with legal obligations with the Australian Taxation Office and the ACCC. We also have a legitimate interest in doing this as we will need to process your personal data for purposes of marketing and normal business activities. The data we will collect will include your name, postal address and phone number. These details are saved to our eCommerce platform so that we can check on sales we have made to you should the need arise, such as when you have a warranty claim. We do not store or save any credit card information on our site.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

You can contact us with any privacy concerns or requests to remove or alter any information we keep about you by contacting us at [email protected]

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

In order to process credit card payments and to calculate postage, our website will communincate with PayPal, Square POS and / or Australia Post. This will requite that some of your personal information is transmitted to these organisations. Please refer to their privacy policies for more information.

On rare occasions we may need to grant access to our website with WooCommerce engineers to allow for rectification of faults or issues with the operation of the WooCommerce eCommerce platform.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except you may not change your username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

You can contact The Bits and Bytes Shop by email to [email protected] by phone on +61 8 9858 9144 or by post to 47 Lowood Rd, Mount Barker, Western Australia, 6324.

Additional information

How we protect your data

Our website is hosted with A2 Hosting which provides regular security scans and updates for any plugins and code that is being executed as part of the normal operations of this website. This ensures that our WooCommerce and WordPress engines are as compliant as possible with the latest security patches and updates.

What data breach procedures we have in place

In the event that we become aware or notified of a data breach, we will immediately take action to remove all access our website and hosting services and work with A2 Hosting to rectify and put in place security patches and / or upgrades to resolve the breach.

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